Our Guarantee

As professional FTD florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products. If you are not satisfied with the FTD product, we will gladly send a replacement with the pick up of the original product or a refund will be issued according to the individual complaint. All you need to do is notify us within 5 days of receipt of your FTD order. You may call, come in person, or e-mail us.